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Payment priority

We offer comprehensive payment service adapted to their needs to companies that receive payments from their clients. By signing a contract with Poczta Polska, your customers will have the option of making payments without paying additional fees at all branches in the country.

We encourage you to use the service in the automated process by using the bar code to identify payments.

Registration of payments and identification of the recipient takes place on the basis of data visible on the proof of payment: after a bank account and/or bar code.

In addition, as part of the service fee, we offer recipients to provide transaction files so -called resulting files containing analytical information regarding all payments adopted in post offices on a given day. The resulting files support the booking process by preparing data on payments in a set system.

The recipient of the payment with which the contract is concluded has a choice of up to 10 structures in which we can transfer data.

We provide the service in two models:

  • Each payment is transferred to the recipient by single transfer
  • We create a collective transfer and provide the resulting file for depotting payments

Service delivery times

Calendar
  • The payment adopted by 14:00 on a given business day is transferred to the bank account on the same business day *
  • The payment adopted after 14:00 on a given business day and on Saturdays and public holidays, it is transferred to the bank account on the next business day after the day of its acceptance

In the case of payments accepted at postal agencies and through postmen, they are transferred to the bank account on the next business day after the day they were accepted.

The funds for the proper contractor's billing account are transferred individually or one payment disposition depending on the settlement model chosen in the contract.

We will transfer the funds even on the same working day (D0) to the boundary hour specified in the contract or on the next business day (D+1). Detailed deadlines are set out in the contract.

*Due to the lack of the 3rd KIR settlement session, the deposits adopted on December 24 and 31, 2024 will be transferred to the same business day, payments adopted after 11.30 will be handed over on the next business day.

The service fee is set individually. The fee depends on the number of payments accepted in post offices.

Regulations of the payment of payments to bank accounts
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