Information for customers who are addressees of parcels from countries outside the EU
From July 1 this year. The amendment to the VAT Act entered into force, implementing the so -called VAT package for e-commerce. As a consequence, new customs and tax obligations have been imposed on the company. Poczta Polska became an entity making customs applications, acting on its own behalf for the recipient of the parcel, i.e. as the so -called intermediate representative.
As part of the new provisions, the postal operator, after the parcel with a declared value of up to EUR 150 in Poland, reports it to customs authorities, acting on behalf of the recipient. The check-in process, for which the National Tax Administration is responsible, results in accurately accounts for customs and tax duties. Only after receiving information from the Customs Service employees about the amount that the recipient is to pay for the parcels that Poczta Polska can proceed to service. The recipient is then charged with claims charged by the cash register and a postage for making a customs application on his behalf in a fixed amount of PLN 8.50. The culmination of the process is to generate a confirmed message of the customs declaration, which can be downloaded from emonitoring.poczta-polska.pl
It should be noted that Poczta Polska , in accordance with applicable law, cannot issue a parcel that has not undergone a complete procedure .
Especially for the purposes of the implementation of new EU regulations, a system for submitting imports (ZCPP) is created, which communicates with the Platform of Treasury-Celic Electronic Services
Customers who want to learn more about changes introduced from July 1 this year may find the most frequently emerging questions along with answers to the company's website in the VAT Package tab for e-commerce . Poczta Polska also reminds that all information in the field of handling parcels from outside the EU can be obtained by contacting by e-mail to kontakt@poczta-polska.pl or by calling the hotline: 801 333 444 from landline phones (fee according to the operator's price list), (+48) 438 420 600 from mobile phones and from national and foreign stationary and foreign telephones (fee by price list ( operator).
We remind you that a properly completed customs declaration allows you to reduce the service of the parcel. As far as possible, please pay attention to the broadcasters to contain all the required data in the customs declaration. In case of doubt as to the content of the parcel, the control of customs officers will significantly extend the waiting time for the parcel.