How to order Christmas presents online?
Pandemia is conducive to online purchases, and especially now in the pre -Christmas period, time and convenience of delivery is important to customers. Poczta Polska has prepared a list of tips that will facilitate shopping and make their delivery consistent with expectations.
- Do not delay ordering gifts in online stores, it is worth doing it as soon as possible and have a calm star. The later we buy a gift, the more careful we should read how many days the online store needs to send a parcel - advises Justyna Siwek, spokesman for Poczta Polska. - Poczta Polska provides safe and convenient forms of parcel delivery. Customers have a choice of service by a courier or collecting a parcel in one of over 13 thousand. pickup points located, among others in Żabka stores, Orlen stations, parcels in selected Biedronka stores - adds Justyna Siwek.
The most important advice for buyers in online stores:
Check the deadline - preparing the order for sending by the online store often ranges from 1 to 5 business days. To this date, you should add the time needed by the postal operator to provide it, which depends on the type of shipment.
Check the correctness of the address - providing the appropriate delivery address is very important. Even the smallest error in the address can cause hypotension of the parcel and return to the sender. on the Poczta Polska - it is worth making sure that we enter the correct code.
Contact number - for parcel and courier shipments, if you provide the phone number before delivery of the parcel you will receive a contact number to the courier. You can get information from the courier about the forecasted delivery time or agree on the delivery mode.
Prefer "pickup at the point" - check if you can use the "Reception at the point" option. You decide yourself when and where to report for your order. Poczta Polska offers a choice of the largest network of over 13 thousand. pickup points. In addition to own post offices, these are Żabka stores, PKN Orlen stations and Kioski Kiosks and Saloniki, as well as parcel machines in Biedronki, in Lewiatan stores and in post offices. A detailed list of pickup points can be found on the website of Płoppunkcie.poczta-polska.pl .
Free yourself from one address - if you prefer the courier's delivery, provide the parcel delivery address at which you stay the longest during the day, e.g. workplace or other selected point closest to the current place of stay.
Receive safely to the PIN -just enter the phone number or e-mail address to receive the code before delivery to provide the courier. This is especially important when reducing the risk of coronavirus infection. The PIN will allow the parcel from the courier and the reception point.
Pay safely - we encourage you to use online payments when online shopping - this is currently the most recommended and safest solution. In the case of payment on delivery, we recommend a non-cash payment, e.g. by payment card or BLIK.
Notify the household members - if the shipment is to be delivered to the house, pay attention to the household members to be prepared to receive it in your absence.
If you are on quarantine - Poczta Polska deliveries parcels and courier parcels for people staying on quarantine. In the event of no delivery, these parcels are not notified and will be stored in a post office until the quarantine ends. The attempt to deliver will take place after the quarantine period.
Keep safety rules - with the direct receipt of the parcel from the courier, remember to maintain safety rules, cover the nose and mouth and keep the distance.
You have the right to a return - you have the option of easily returned to the online store. Information on e-refrigerators is available on the mail . Pursuant to the return of the return of most goods (e.g. outside of food), you can make within 14 days. Some stores extend the return time, it is worth getting acquainted with its detailed conditions.
