The broadcasters of all packages will be served in dedicated windows
The mail expands the catalog of services that can be prioritized in fast track windows. Customers can perform all parcel services in them, in particular those in electronic transactions. In the whole country, Poczta Polska designated 550 such points, and soon there will be even more of them because from December 15 652 windows.
Initially, the dedicated windows had at their disposal customers receiving shipments as part of the Service Receipt at the point, people sending packages via the ENVELO platform, using the Electronic Servers System or the Shipment from the application. Now, especially during the parcel peak, all customers sending packages at post offices can benefit from such amenities. However, due to the very positive reception of this solution by customers, it is a full and priority implementation of parcel services in these separate windows will be permanently implemented.
This solution is to speed up and improve service during the holiday peak when their number of packages can increase by up to 70% per week.
- Improvement of shipments during the holiday season is another operation of Poczta Polska falling into the company's strategy. We consistently focus on the development of services on which the e-commerce industry can benefit. This is especially important in the period before Christmas, when the number of packages sent has already increased by 50%, compared to other weeks of the year, and in the following weeks we expect even more - says Andrzej Bodziony, vice president of Poczta Polska.
"Fast Track" points have been marked with special stickers, thanks to which you can easily find out where the sender will be served in the first place. Such facilities can be found in all voivodships, and their number will soon increase to 652.
Poczta Polska expected as part of this year's Paczkowa Summit that Poles would bet on e-zakups again, as it was in previous years. The number of packages broadcast from week to week is growing, and the new solution will improve the sending and receiving Christmas presents. A detailed list of facilities can be found here .
The post office also employed additional employees to service the growing number of packages, over 1,500 people joined the postcards throughout the country, and recruitments are still ongoing.