Polish Post Office on its 462th birthday introduced another convenience for customers online
Polish Post Office of October 18 this year. For digital customers, she launched a special website Poczta-cyfrowa.pl . In this way, customers gained easy and quick access to the most popular digital services, which until now were dispersed within the entire capital group of Poczta Polska. Thanks to the new website, customers will pay less for services offered by the company or save the time they would have to devote to coming to the facility.
In the times of Pandemia, when everyone urges to limit contacts with other people, Poczta Polska offers clients the opportunity to use many of their services without having to visit post offices and without leaving home. Customers gain not only time, convenience, but also safety. In addition, by using the digital channel for some services, they will pay less or use some of them completely free. Poczta-cyfrowa.pl between Poczta Polska and companies from the Capital Group.
- Exactly 462 years ago, on October 18, King Zygmunt II August founded Poczta Polska. For centuries, the post office has been providing connectivity to citizens and institutions. The mail passes does not change, but the technology has changed. Currently, the strategic direction of our development is computerization of services and transforming into a national digital operator. The launched website is the first step that allows our clients to convenient access to digital postal, financial and insurance services. The next step will be the application, followed by a website for all companies from the Postal Capital Group - says Tomasz Zdzikot, President of the Board of Poczta Polska.
The new website allows, among others: buying a postage stamp or sending a postcard. Through it, customers can generate a address sticker to give the package, and then quickly broadcast it in nearly 400 post offices. The new Fast Track solution has been introduced, among others in the largest Polish cities. In selected facilities, customers sending the package are served out of order, and the dedicated window is marked with a special sticker.
- IT and technological development is currently one of the most important challenges for enterprises. Pandemia has accelerated the digitization of our lives, and Poczta Polska wants to meet the expectations of customers by computerizing its services - says Krzysztof Falkowski, vice president of the Poczta Polska Board.
On the platform, customers will also find a number of financial services that they can use without leaving home. If we have to broadcast or send someone money to the other end of Poland, we can do it through the new Poczta Polska platform. On it, customers will also find the possibility of paying the mandate quickly.
For customers who are interested in an easy and quick reception of correspondence, the possibility of using Einfo: Adwizo, i.e. receiving a notification in electronic, not paper form, or the possibility of submitting a request to send shipments to a new address, if changed has been changed. Customers can use these services using a trusted profile, which they confirm their identity.
For ecommerc customers, the post office has implemented access to an esclep, where customers will find a whole package of packaging products and securing the content of shipments, both letters and packages. Fans of the printed press will find the possibility of ordering the press subscription straight to the box box, and for philatelists a quick access to the store with collections of stamps and cards has been prepared.
Poczta-cyfrowa.pl also enables the use of insurance and banking services offered by companies from the Poczta Polska Capital Group, i.e. tourist insurance or the possibility of taking a cash loan.
Importantly, the "digital portfolio" of postal services to Poczta-cyfrowa.pl will change dynamically. Individual tiles will rotate depending on the current offer, promotion and interests, and above all the expectations of our clients.
The development of digital services is part of the strategic actions taken by the Polish Post. These are simple and convenient solutions that are gaining more and more customer interest. We encourage everyone to visit Poczta-cyfrowa.pl .
Launching the site on Sunday, i.e. October 18, coincided with the Polish Post Office celebrations on the occasion of her next birthday. Due to the virus's pandemic, almost all activities were canceled. However, the post office does not forget about its history. As part of the joint commemoration of her birthday, she also proposed - for the first time in its several hundred years of history - to everyone willing to participate in the open race: Virtual Run of Poczta Polska.