Polish Post with a special offer for customers using internet services
Poczta Polska increases the number of facilities with special, dedicated windows for digital customers using parcel services. Service of packages granted via the Internet by an electronic sender or Envelo platform will be faster in 550 post offices throughout Poland. With specially marked windows, you will also be able to pick up packages with the option to pick up at the point.
The post office focuses on online customers. This is why after a month after the introduction of a new solution from November 2 this year. The mail extends the list of branches with "fast track" windows. The solution was introduced, among others in the largest Polish cities. In addition to additional points in Warsaw, Wrocław, Bydgoszcz or Szczecin, customers will also be able to use special windows in subsequent towns, including Grajewo, Chełmno, Chojnice, Pińczów and Świdnik. The dedicated window was marked with a special sticker so that they can be identified quickly at the office that have the largest number of them. A detailed list of facilities can be found here .
- We introduce more facilitations for our clients who value comfort and time. This applies especially to people ordering online. With their convenience, we introduced dedicated windows, because a visit to the post office should be a pleasure. We prove that in our facilities you can settle matters quickly and modern. This is especially important in the current period. Before Christmas, it is important to efficiently give and pick up a package with gifts. The development of Ecommerce is strategic for Poczta Polska, which is why we are expanding the list of facilities with special service - says Andrzej Bodziony, vice president of Poczta Polska.
Individual customers will be able to use the new Poczta Polska offer, receiving parcels as part of the Receipt Service, people sending packages, thanks to the ENVELO digital platform or using the electronic sender or using the application, broadcast the shipment. The new solution also allows convenient sending of shipments without the need to print - on your own - an address sticker. In such a situation, the customer will only provide the parcel number registered in the Poczta Polska application, and the mail employee will print an address sticker for him. Those who want to return a wrong purchase will also be able to take advantage of the new offer. This is a particularly beneficial solution for people who do not have a printer.
Poczta Polska expects subsequent records of served packages in this year's pre -Christmas period. Last year, in November and December, the number of packets served constantly increased, and in the record week of December post customers broadcast by more than 75% more shipments than on average per week in other periods of the year. This season it may be similar, and in December postcards expect days when the number of packages can exceed a million.