Over 11 million digital shipments, increase in security and e-Polecony service development
Poczta Polska summarizes the first quarter of the dissemination of the e-mail service. From January 2025, the system recorded a significant growth of users. Since the beginning of the e-demonstration, over 11 million parcels have been sent as part of the system. The numbers show the growing interest in digital services of Poczta Polska and confirm the efficiency and reliability of the system, which is an important component of the state security and resistance system.
9 million parcels were broadcast via a universal hybrid service (PUH), and over 2 million using a public registered electronic service (PURDE). The public hybrid service consists in, e.g. by the City Hall, electronic message to the citizen and printing it and the traditional delivery by the Polish Post Office-in the event that the recipient has not yet registered in the e-mail system. The public service of registered electronic delivery is fully digital and works when the sender and the recipient use the e-mail system.
Expanding the obligation
From January 1, the e-mail system has become a must-have communication tool for offices and public trust professions (e.g. lawyers, legal advisers, accounting, etc.). The introduction of this requirement is part of a wider digitization plan for public services aimed at increasing the efficiency and safety of the exchange of documents between institutions and citizens and enterprises.
By expanding the scope of the obligation, from April 1, 2025, the e-mail system also includes entrepreneurs registered in the National Court Register (KRS). This is a step in the process of digitization and modernization of communication between the public and private sectors.
The next stage of the implementation of the e-mail system will be its obligatory introduction from July 1 for entrepreneurs registered in the Central Register and Information on Economic Activity (CEIDG) and making changes.
Priority: security
In the face of growing threats in cyberspace, Poczta Polska constantly strengthens the security of the e-mail system. The use of advanced cryptographic mechanisms and TLS encryption guarantees the protection of the integrity and confidentiality of transmitted data. Thanks to the activities of the internal CERT team, which monitors infrastructure and regular security tests and checking susceptibility to attacks, Polish efficiently counteracts cyber attacks. Until now, such attempts from over 40,000 IP addresses have been identified and thwarted, which indicates the strength and resistance of the system.
e-Polecony service
Poczta Polska, expanding its offer of digital services, also encourages to use the e-Poleconyservice. The difference between e-mail and e-PoleconyM is that in e-mail one of the parties to communication is always a public entity (e.g. office) and the service is free. E-Polecony is the same digital shipment, but between non-public entities, e.g. a company and a private person, two private persons, etc. Thanks to the e-Polecony service, you can completely eliminate paper correspondence from your home or company.
How to activate e-Polecony?
Establishing the address of electronic service (ADE) is possible after submitting the application for it to be given to the minister appropriate for computerization. This can be done conveniently and without having to leave the house - via the website gov.pl. After creating an account, you just need to activate the public service (SD) and you can activate e-Polecony . After accepting the regulations, a qualified service box (SDK) is created in real time. From this moment, you can freely use the service and communicate electronically and safely with other owners of electronic service addresses (ADE).
Giving ADE by the minister and the electronic address database he manages (BAE) guarantees that we know exactly who we are corresponding to, because it is not possible to impersonate another person. Each user, wanting to use the service, must authenticate, i.e. log in with the help of an electronic identification means, e.g. a trusted profile.