In post offices, ZUS employees will help to submit e-excavations about CPS and 500+
Polish Post and Social Insurance Institution signed a letter of intent regarding cooperation in the implementation of the "500+" program and the "Family Care Capital" program. Thanks to joint activities in selected Poczta Polska outlets, it will be possible to submit applications to determine the right to benefits by persons at risk of digital exclusion as possible.
In connection with the change in the method of submitting applications (so far it was also possible to submit applications on the paper form) the Social Insurance Institution has collaborated with Poczta Polska, which is to facilitate the submission of applications for those who may have difficulties with electronic conclusion for the benefit from the "500+" program and the "Family Care Capital" program.
Applications can be submitted from January 1, 2022. Only electronically, via the ZUS electronic service platform (PUE), Empatia portal or electronic banking services. The benefits will be granted and paid by ZUS.
Under the signed letter of intent, Poczta Polska expressed the will to share selected post offices to on duty by ZUS employees on duty. During the on -call duty, help will be provided in submitting applications for benefits under the "500+" program and the "Family Care Capital" program.
- Poczta Polska focuses very much on the exchange of digital correspondence. As a national operator, however, we must remember that there is still a group of digitally excluded people who do not want or cannot use digital technologies. For them, Poczta Polska must also and should be available. I hope that providing post offices with ZUS consultants will be helpful in submitting applications under the "500+" program and the "Family Care Capital" program - emphasizes Andrzej Bodziony, vice president of Poczta Polska.
- The provisions entering into force on January 1, 2022 entrust the implementation of tasks included in the State Aid Act in raising children and about the family Capitala of the Social Insurance Institution. From our point of view, the purpose of these letters of intent is to increase the quality of service for educational benefits and family care capital. There is a need to ensure a convenient possibility to set up a profile on the electronic service platform and submit an electronic application for both types of benefits by people who need our direct support - says prof. Gertruda Uścińska, president of ZUS.
Information on dates and places of duty will be published on an ongoing basis, including at www.poczta-polska.pl