We restore delivery of registered letters directly to the hands of the addressees
From May 16, 2022, to meet the expectations of customers, Poczta Polska restores the standard way to deliver all letter shipments registered directly to the addressee. Delivery was limited during the epidemic, when registered parcels that did not require confirmation of receipt were delivered only to defective boxes due to the safety of customers and employees.
Over 2 years ago, in connection with the outbreak of epidemic and the need to introduce safe, non -contact procedures, the method of delivery of registered letters has changed. On the basis of changes introduced in the postal law (Act of 23 November 2012, § 37 Postal law, as amended § 37, paragraph 4a,), a decision was made to deliver registered letters in a more secure way for both clients and employees of Poczta Polska. Registered letter parcels, which did not require return receipt, were served to the mailbox. The obligation to obtain a receipt of the parcel by the courier was also suspended. Currently, the post office restores the standard procedure for delivering letter shipments registered directly to the addressee due to a definite improvement in the epidemic state in Poland, a return to normal functioning in public space and resignation from applicable restrictions.
Customers who want registered lists still go to their mailboxes can use the free service to deliver registered parcel directly to the addiction mailbox of the addressee - "Recorded to the box". The mail will inform the customer about leaving the parcel in the box via SMS or e-mail.
To use the "Recommended to the box" service, simply fill out the form in an electronic version, which can be found here , and then confirm it with an online trusted profile or submit a printed form in the right post office or transfer it to a postman. In addition, enter your phone number or e-mail address in the form. Thanks to this, we will receive notifications about the delivery of a parcel to your letter box.
If someone has already used this option before, before the epidemic, they will now receive registered lists in an unchanged formula. The "Recommended to the box" service is not provided for shipments with the required feedback confirmation of receipt and those that do not fit in the passing box.